Real-time, Integrated Database:
Leveraging TravCom CS' database, instantly access client profiles, passenger
preferences, travel history, and invoice information.
Advanced Query Functions:
Identify target audiences and automatically generate offers
Sales Centre will help agents manage interfaced bookings and create
Push to PNR will enable agents to start a GDS booking from ClientMajic.
Message Centre is all your agents will need to record notes, create
appointments and remind them of tasks due.
Build unlimited marketing groups and codes and force marketing policies
with mandatory codes then use the wizard to create email blasts,
mailing lists or mail merge files.
Need remote access to your client information? Then ClientMajic
Web is the product you need. Access your client data from anywhere
around the world, 24x7. It's a convenient way to stay connected
to the office no matter where you are.
ClientMajic gives your agents all the information they need
regarding client information, passenger preferences, and travel
history. Some of the key features of ClientMajic include:
Complete client profile information, including multiple addresses,
phone numbers, fax numbers, cell phone numbers, and email addresses.
Customizable client marketing information allows you to build
an unlimited number of marketing groups and marketing codes for
each group. Select which marketing codes apply to each client and
run queries based on these marketing preferences.
Create passenger profiles for each client listing all family
members or corporate travelers for the client. Customize preferences
for each passenger, such as smoking/non-smoking, seating preferences,
preferred airlines, preferred car rental companies, preferred hotels,
and preferred cruise lines.
Create credit card, passport information, and frequent flyer
information for each passenger.
Complete travel history including an easy to use query function
to search for specific trips.
Emailing capabilities allow you to send email messages to
individual clients or blast email to a select group of clients.
Email messages can include any number of attachments. You can send
email messages in plain text format, or for nice brochure-like email
messages you can send them in HTML format using any popular HTML
Direct marketing functions via an easy to use Profile Query
Wizard allow you to target select a specific group of clients based
on their marketing preferences. The results can then be used to
print mailing labels, create a mail merge file, or send a blast
email message to all clients in the marketing group.
Sales Centre module giving the agents control over their
invoices issued from the reservation system. Each agent can have
immediate access to their own invoices before posting the invoice
to TravCom CS. Agents can view invoices, edit invoices, add transactions
to invoices, merge invoices together, and print/e-mail invoices
before they gets posted to TravCom CS.
A flexible, easy to use Invoice Query Wizard allows you to
search for a client's travel history. You can reprint an invoice
from the results, or email the invoice directly to the client.
A message board and scheduler, complete with a month view
calendar, day view, and task pad. Create appointments, reminders,
and tasks for yourself, another user, or all users.