TravCom CS - The Latest Back-Office Solution from
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TravCom CS puts you in control of your travel agency's
information and accounting. Building on more than a quarter of a
century of success, TravCom CS has all the features and details your
agency needs to succeed.
Profiles for Clients, Vendors, Agents and More
TravCom CS enables you to store a wealth of information
about your clients, vendors, agents and more. Below, for example,
is a client profile.
The Passengers tab, one of ten tabs of information
for each client, shows passengers associated with the client profile.
For corporate customers, passengers might be any employees who travel
with that company. For leisure clients, passengers might be all
the members of one family. You can keep much more information than
is shown here. For each passenger, you can store multiple contact
methods, multiple addresses, detailed preferences for air, cars,
hotels and cruises. You can also store travel and activity preferences
that you define. For example, you can indicate whether a client
is interested in European vacations, Alaskan cruises, scuba excursions...whatever
you want. You can store personal information about each passenger
such as birthdates and anniversaries, too. You can use all of this
information to serve your clients better and to send targeted messages
to just the right people. We'll see an example of this at the end
of the product tour.
Here we see the profile for an inside sales agent.
Notice that we have specified a default commission
percentage of 10% for this agent in the "Commission Pct" field on
the left. But we can be more precise. By drilling in to the commission
percentages, we can specify individual default commission percentages
and amounts for every product code. And by the way, you can create
and customize as many product codes as you need. For this agent,
the default commission for cruises and tours is defined as a percentage
while the default commission for insurance is defined as a fixed
dollar amount. All three are defined in terms of the agent's take.
Alternatively, TravCom CS will let you define commissions in terms of
the agency's take.